Privacy Policy

Last Updated: 18 Feb 2026

UrbanSalah respects your privacy and is committed to protecting your personal data in accordance with applicable laws of India, including the Information Technology Act, 2000 and related data protection regulations.

1. Data Collected

We may collect the following information:

  • Name, phone number, and email address
  • Uploaded documents provided by the user
  • Transaction and service-related details
  • Device, browser, and usage data

We do not collect sensitive biometric information or financial passwords.

2. Purpose of Data Use

Your data is used strictly for:

  • Service facilitation and process coordination
  • Account creation and management
  • User communication and notifications
  • Fraud prevention and platform security
  • Legal and regulatory compliance
3. Data Sharing

Data may be shared under the following circumstances:

  • With service partners for facilitation purposes
  • With government or legal authorities when required by law
  • For compliance, dispute resolution, or fraud prevention

UrbanSalah does not sell, rent, or trade personal data.

4. Data Storage & Security
  • Reasonable technical and administrative safeguards are implemented.
  • No digital system can be guaranteed to be 100% secure.
  • Users upload documents at their own discretion and risk.
5. User Responsibility

Users are solely responsible for:

  • The accuracy of information provided
  • The legality and authenticity of uploaded documents

UrbanSalah shall not be liable for issues arising from user-provided data.

6. Data Retention

Data may be retained:

  • As long as required for operational purposes
  • To comply with legal, regulatory, or governmental obligations
  • Even after account termination where legally required
7. User Rights

Subject to applicable law, users may request:

  • Access to their personal data
  • Correction of inaccurate information
  • Deletion of data, where legally permissible
8. Policy Updates

UrbanSalah reserves the right to modify or update this Privacy Policy at any time without prior notice. Continued use of the platform constitutes acceptance of the updated policy.